Fresh Hope Care has decided to close our services in Home Care including Private Services. Going forward, we will focus and consolidate our aged care operations through our Retirement Villages, Residential Care Services and Day Respite sites.
We are aware that the current Australian market has stimulated many providers of Home Care services. The strong growth in this sector has prompted us to re-examine how and where Fresh Hope Care can most benefit aged care consumers and their families within communities.
We have enlisted the expertise of Bolton Clarke to support our home care consumers. They will provide options, both short or long term to our consumers, while they are considering their future care options. Bolton Clarke will also assist our home care staff with available employment options within their organisation.
Bolton Clarke is a not-for-profit provider, and one of Australia’s most respected organisations – previously known as RDNS (the Royal District Nursing Service), and Lynn Bailey, Executive General Manager of Fresh Hope Care said she is “… very confident Bolton Clarke’s experience and quality of service will meet both our consumers’ expectations and ours.
For further information please contact our Fresh Hope Care Customer Service Team on 1800 005 484.
Fresh Hope Care’s annual Excellence in Service Awards were celebrated at Oatlands House on Friday, November 2, 2018. Guests enjoyed canapes overlooking the golf course, followed by a delicious sit-down lunch and dessert. Thirteen employees and three volunteers were recognised for their invaluable service and provision of high quality care.
On Tuesday 7th August, Fresh Hope celebrated 18 volunteers graduating as “Pastoral Carers” from the inaugural Spiritual Care Series. The evening was well attended by representatives from Fresh Hope Care and Fresh Hope Mission & Ministry, including board members, managers, chaplains and staff.
Not-for-profit organisation Living Care has recently rebranded and is now known as Fresh Hope Care. The Christian organisation, which is celebrating its 80th birthday this year, offers home care, retirement living and residential services across New South Wales.
Connecting with other people is important for our health and wellbeing; however, many older Australians find loneliness is an issue for them. Fresh Hope Engage employs Chaplains who spend quality time with people who receive home care services, live in residential services and retirement villages, providing genuine spiritual and emotional care. As a Volunteer Pastoral Carer, you will assist our Chaplains with this. You can listen, share stories and memories, and reminisce together – all over a cup of tea.
You will have regular individual and group meetings with the chaplain of the program so you feel supported and encouraged.
Preparing you as a Volunteer Pastoral Carer
Fresh Hope Care, in partnership with Fresh Hope Engage, is offering a Volunteer Pastoral Care training course. The pilot program is based in Pendle Hill, NSW, with a view to expand to other locations in the future. The “Spiritual Care Series” is a nationally recognised training program, featuring Professor John Swinton, who uses exciting and varying training materials and methods.
To participate in our training course is free. The course consists of nine two-hour sessions, one evening a week. Once you have completed your training, under the supervision of your Chaplain, you will be able to offer social, emotional and spiritual support within our Fresh Hope Care Services.
Many volunteers comment on how fulfilling their role is, and how they get as much, if not more, from being a volunteer than those who receive the service.
We hope that you will join us at Fresh Hope Care to become a Volunteer Pastoral Carer.
If you are interested please contact us today to find out more information and get started.
We have some very exciting changes planned for the organisation. In the coming months, not only will you notice celebrations of 80 years serving our local community but also a change of name. Our new name is Fresh Hope Care.