A letter from Lynn Bailey, Executive General Manager

The wellbeing of our residents and staff at Fresh Hope Care is of utmost importance to us and so we are closely following advice from the Department of Health in relation to coronavirus (COVID-19). 

With the aim to minimise the risk of transmission and the disease spreading, Fresh Hope Care have advised all staff and requested all visitors follow the advice issued Monday 2 March that staff not attend for a period of 14 days upon returning from Italy or South Korea. And a period of self-isolation for 14 days is requested for anyone returning from, or having transited through, mainland China or Iran or been in close contact with a confirmed case. 

It is important to remember that while coronavirus is of concern, most people displaying symptoms such as fever, cough, sore throat or tiredness are likely suffering with a cold or other respiratory illness, not coronavirus.

Fresh Hope Care take all illnesses displayed by our residents or staff seriously and exercise standard infection prevention practices such as washing hands regularly, using sanitiser, covering coughs or sneezes and not attending any of the Fresh Hope Care facilities if unwell.  

Fresh Hope Care continues to monitor updates and have preparations in place should the situation change.

We appreciate the support and cooperation displayed by all staff, residents, families and associates.