Fresh Hope Care’s annual Excellence in Service Awards were celebrated at Oatlands House on Friday, November 2, 2018. Guests enjoyed canapes overlooking the golf course, followed by a delicious sit-down lunch and dessert. Thirteen employees and three volunteers were recognised for their invaluable service and provision of high quality care.


Congratulations to Lisa Levett, Home Care Northern NSW who won the Excellence in Service Award and to Jean Connor, Coffs Haven Residential Care Service who won the Volunteer of the Year Award. Both Lisa and Jean go above and beyond when caring for those we serve and their outstanding contributions to Fresh Hope Care are greatly appreciated. Each winner was awarded a $3500 travel voucher.

Lisa Levett (pictured left) and Jean Connor (pictured right)

One woman who nominated Lisa said that she could not speak highly enough of her attitude, compassion and standards, noting “what she has done for me makes me feel safe”.

An employee who nominated Jean said, “Jean is always polite and kind. She genuinely cares for our residents and is very empathetic”.

Lisa remarked how surprised she was and how wonderful it feels to be recognised for doing something you love, “I just love helping people… I always have, it’s so rewarding”.

Jean was also surprised and thankful. She is moving away at the end of the year and will have to move on from her position as a volunteer at Fresh Hope Care Coffs Haven. Jean said, “I have loved every moment of it. I’m not sure it’s right to be awarded for something you love doing and look forward to going to so much. I love the little bit of help and company I can give. It’s been so wonderful”.

Excellence in Service Award Shortlisted Nominees, Finalists and Winner (L-R) Moni Guidon, Kylie Harris, Margaret Edwards, Linda Thomas, Lisa Levett, Fiona Nicholls, Kathleen Dumas, Donna Johnston, Janet Edwards, and Scott Lascheck

Volunteer of the Year Finalists (L-R) – Amanda Ackerley (accepting the award on behalf Gail Dakin who couldn’t attend), Jean Connor and Kathy Wright

To celebrate Fresh Hope Care’s 80th birthday the event was themed around the 1930’s. Everyone looked fabulous dressed in pearls, hats, long gloves, bow ties and waistcoats. However, Moni Guidon from Coffs Haven was a step above the rest and was awarded the Best Dressed.

Moni Guidon winning Best Dressed

This year we had an impressive 61 nominations and those nominated will be recognised and celebrated at local sites.

Excellence in Service Award Winner
Lisa Levett – Home Care Northern NSW

Excellence in Service Award Finalists
Janet Edwards – Alexander Campbell House
Gurbax Singh – Woodlands Residential Care Service
Scott Lascheck – Pendle Hill Retirement Village
Margaret Edwards – Support Services

Excellence in Service Award Shortlisted Nominees
Donna Johnston – Alexander Campbell House
Kathleen Dumas – Alexander Campbell House
Moni Guidon – Coffs Haven Residential Care Service
Kylie Harris – Green Hills Residential Care Service
Janita Hohnberg – The Glen Residential Care Service
Leonie Sneddon – Woodlands Residential Care Service
Linda Thomas – Home Care Northern NSW
Fiona Nicholls – Home Care Northern NSW

Volunteer of the Year Award Winner
Jean Connor – Coffs Haven Residential Care Service

Volunteer of the Year Award Finalists
Gail Dakin – The Glen Residential Care Service
Kathy Wright – Home Care Southern NSW

Fresh Hope Care’s 2018 Excellence in Service Awards were proudly sponsored by: