International Nurses Day: Celebrating our nurses

The 12th of May is celebrated every year as International Nurses Day – a day to honour nurses across the world and acknowledge their dedication and service to society. It also commemorates the birthday of Florence Nightingale who made instrumental contributions to the field of nursing.

Long before a global pandemic brought ‘frontline workers’ into everyday vernacular, nurses have been on the frontlines administering care and tirelessly giving of themselves to the wellbeing of others in every sector of society.

This year’s theme is A voice to lead: Invest in nursing and respect rights to secure global health focusing on the need to protect, support and invest in the nursing profession to strengthen health systems around the world.

The recognition that nurses must lead conversations in investing in healthcare and speak into the gaps that have been exposed in these systems, has never been more evident than in the past two years.

According to the 2020 Aged Care Workforce Census, the impact of the pandemic was intensely felt in the aged care sector and overall, while Australia managed to minimise deaths related to Covid-19, these disproportionately affected those residing in aged care facilities.*

With approximately 22,000 registered nurses in the aged care workforce in Australia, the strain and pressure on nursing staff in this sector has been immense and their extraordinary efforts over the last two years dealing with the pandemic and supporting residents while they were isolated from their families for long periods of time, is nothing short of exemplary.

Sarah Ramsey, Head of Aged Care Services at Fresh Hope says, “Here in our very own Fresh Hope community, we have nurses who not only bring their skills, but in a sector that has faced significant challenges over the past few years, they bring their optimism, compassion, comfort and meaningful connection to our residents every day.”

So to our nursing staff across all Fresh Hope communities, we commend you and thank you for the commitment you have to quality care in our residential care services.



Fresh Hope Care prepares for future services in Thirroul

Not-for-profit aged care organisation, Fresh Hope Care have announced today that they will be discontinuing their services at McCauley Lodge, Thirroul, as of 21st August 2022.  

Director Seniors Communities, Lynn Bailey says, “Fresh Hope Care has actively provided residential aged care and retirement living communities to the Thirroul community since 1965. Last year we shared with residents, staff and our neighbours that we were taking steps to review our site to design and build a new residential aged care and retirement living community to replace our current one, which is in need of a major upgrade.”  

“The requirements of aged care buildings means we will not be able to continue to accommodate residents as we pursue our Development Application. As we will not compromise on the safety and health of our residents, we are left with no option but to propose the closure of McCauley Lodge Residential Care Service.” 

“We have informed our McCauley Lodge residents and their families and are working with them to identify alternative accommodation arrangements. We are also working closely with our staff teams to help with the transition. Those living in our Tasman Court Retirement Community will not be impacted by the closure.”  

“We are, of course, disappointed that we aren’t able to offer our services whilst we develop plans for the site, but we are optimistic about the opportunities that lay ahead of us to provide services that meet the needs of the seniors’ community in Thirroul.” 

Magnolia Worry Worms

The Magnolia Cottage clients and staff produced, packed and delivered Worry Worms for Random Acts of Kindness Day. Worry Worms have been described as a Fidget Toy, Pocket Worm, Stress Relief, Anxiety Helper and Mental Health Toy. They are crocheted or knitted little tactile friends that are small enough to keep in your pocket and are meant to encourage emotional wellbeing and mental health.

The Worry Worms had a lovely poem attached and were delivered by Richard McLachlan to Toni Beetson-spires at Clelland Lodge for their residents, the local and Wollongong hospital, the vet and neighbours next to the cottage. Kevin Emery, Tony Messner and other clients hid them in the local park for the community to find.  Everyone enjoyed the project so much that we will be continuing throughout the year to drop them off at other organisations such as frontline workers.



Congratulations to Stephanie Elliot on being one of The Australasian College of Health Service Managers (ACHSM NSW) Health Manager Leadership Award Winners (Aged Care) 

The 2021 ACHSM NSW Health Manager Leadership Awards was held on 6 December and focused on recognising outstanding Health Management leadership in the Aged Care sector. This year, in particular, Health Managers in Aged Care have been required to draw on their leadership skills and attributes, demonstrating daily their resilience, perseverance and a strong commitment to teamwork when leading through uncertainty. 

Fresh Hope Care’s manager of residential services, Stephanie Elliott, received the NSW Health Manager Leadership Award Winner (Aged care).

She was nominated by her peers because: 

Since commencing in her current role in 2020 Stephanie has done an outstanding job in improving the care and wellbeing of residents as well as improving staff engagement.

This year Stephanie ran a kindness initiative on-site to encourage staff with their agreed team charter. In a recent staff engagement survey undertaken across the whole organisation, Stephanie’s site had the highest level of staff engagement, an outstanding result and testament to her leadership.

Stephanie is a hands-on Manager who is currently mentoring two young RNs as Care Managers. With her mentoring and support these staff have developed the passion and skills required to meet the future needs of the aged care workforce. Stephanie knows and understands the needs of her residents and instils this resident focus across her team.

In June 2021 a redevelopment of the Green Hills site was announced which required the closure of an existing building. This resulted in the relocation of 60 residents and significant staffing changes. The initial time frame for implementation was 6 months, however under Stephanie’s leadership all residents were successfully relocated, and staffing changes were implemented within three months, without any care or industrial issues. Stephanie is a fitness enthusiast who leads twice-weekly boot camp for staff as well as a 5-minute burst of exercise to start key Aged Care Meetings, which have now become legendary through the broader organisation.

Stephanie Elliot is pictured above right.

We are so pleased that Steph has been recognised for her tremendous contributions to Fresh Hope Care this year. She is every bit deserving of this award.” – Lynn Bailey

Planning proposal for Fresh Hope’s Pendle Hill site in its final stages

Monday 20th December 2021 

The planning proposal for Fresh Hope’s Pendle Hill site is in its final stages and the draft voluntary planning agreement for the Pendle Hill site is presently on public exhibition for feedback on Cumberland City Council’s website via the following link: 

At its meeting on 4 August 2021, Cumberland City Council resolved to prepare and exhibit a voluntary planning agreement to deliver a range of public benefits both on and off-site including: 

  • a monetary contribution of $450,000 to fund public domain upgrades in the Pendle Hill Town Centre  
  • the refurbishment, ongoing maintenance, and public access and use of heritage-listed Dunmore House 
  • the dedication of four new units to Council to be used as affordable housing 
  • the provision of publicly accessible open space on the site 
  • ongoing maintenance of landscaping, public footpath linkages and public furniture in the publicly accessible open space. 

The draft voluntary planning agreement has been prepared in consultation with Fresh Hope and Cumberland City Council who will work together to deliver the public benefits in future stages of the redevelopment.  

Media enquiries:
Lynn Bailey, Director Seniors Communities of Fresh Hope Care 02 8573 6003 

Rocco Andreacchio is a State Finalist in the 2021 LASA Excellence in Aged Services Awards

Rocco Andreacchio, Manager, Hospitality and Facilities is passionate about providing diverse and nutritious dining experiences to our residents at Fresh Hope Care. The positive and innovative changes he has implemented have transformed the experience for residents. 

Proud of Rocco’s achievements, his manager, Suzanne Moujalli, Head of Governance and Clinical Risk nominated him for an award in the LASA Excellence in Aged Services Awards. The nomination was successful, and Rocco was announced as one of only three State Finalists for the Individual Award! The LASA awards are highly regarded in the industry and it’s extremely impressive to become a state finalist. 

Read more…

Fresh Hope Care’s DA to build a ‘state of the art’ aged care service has been approved

Not-for-profit aged care organisation, Fresh Hope Care has announced today that their Development Application has been approved by Maitland City Council. This marks an exciting and significant milestone in their redevelopment journey.

Over recent years, Fresh Hope Care has been meeting with Maitland City Council to review and re-assess plans, working with relevant external stakeholders, and facilitating various focus groups onsite to gain valued input from residents, staff and community members.

Fresh Hope Care’s Executive General Manager, Lynn Bailey says, ‘it is through our extensive research and planning that we are now ready to commence construction and take the next step towards providing Maitland with a quality, state of the art aged care service, which will meet the future needs of the local community.”

The new residential care service will be four levels and will include 160 permanent beds and 8 respite beds. It will replace the organisation’s existing ‘Green Hills Residential Care Service’ at 7 Martin Place, East Maitland. The current service operates over two buildings, however one building will close by 1 December 2021 to allow for construction to commence. The other will remain in operation until the new development has been completed.

Bailey continues, “The pioneering design of the new service will bring in the surrounding natural landscape, and new models of care will create a non-institutional ‘care household’ environment.”

“It will feature wellness and health services, a café and community functions, and a diverse range of outdoor activities to bring together local communities within the service and enhance the resident’s experience.”

Let’s celebrate and say thank you to our Fresh Hope Care nurses

Today is International Nurses Day! A day to recognise and celebrate the outstanding commitment nurses make towards our Fresh Hope Care communities each and every day.

International Nurses Day is celebrated on 12th May every year, which is also the anniversary of the birth of nursing pioneer Florence Nightingale. In 2021, the theme for International Nurses Day is ‘Nurses: A Voice to Lead – A vision for future healthcare’. It is the year to look back and reflect on the impact of COVID-19 on the health system and the nursing profession and how this will affect the future of healthcare.

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