Fresh Hope Care are continuing to follow advice issued by NSW Health and monitor for updates. Currently we are still unable to accept visitors at Borella House from Victoria and a number of local government areas in NSW and thank you for your understanding and cooperation.
We are however able to re-open to visitors from unrestricted local government areas within NSW, with certain restrictions in place. This will include a limit to only one visitor to a resident each day for a duration of 30 minutes, and all visitors must be wearing a mask. All visitor must be escorted to the resident’s room upon arrival and again when leaving the facility.
Staff will comply with requirements to record details of visitors, check flu vaccination documentation and conduct temperature checks before entry to the facility can be granted.
To keep up-to-date with details about restrictions for Borella House please take a look at the Fresh Hope Care website or call ahead to the facility.
Thanks again for your understanding and support to help keep your loved ones safe.